Have a question? The SONDORS Owners Group is here for you.

Harness the collective power and experience of nearly 10,000 SONDORS owners. Go to them to ask about how to use your SONDORS, to get answers to technical or troubleshooting questions, and to talk about anything and everything SONDORS. While of no direct affiliation with SONDORS Inc., this is a group of bona fide SONDORS owners, providing a great way to connect and collaborate with SONDORS lovers from around the world. Join their Facebook group here.

Looking for assembly or other instructions? Visit our video library here.

Have a technical question? Start here.

If you have technical or maintenance questions or just want to learn more about your SONDORS, the SONDORS Owners Group provides the expertise of thousands of owners, some that have been with SONDORS since day one. They're here to help with any SONDORS-related question – often within just minutes. Visit them here.

Looking for additional help?

For other customer service items please start with our Frequently Asked Questions below.

Need to contact us?

If you have a request for an order change, a question regarding parts availability, or the need for warranty replacement parts, please submit a request. Please allow up to 72 hours for a response from our friendly SONDORS Customer Service Team. In the meantime, you may want to check with the SONDORS Owners Group on Facebook for a quicker response to SONDORS-related questions.