Have a question? The SONDORS Team is here for you.

Reach SONDORS through live chat Monday to Friday 9am - 4pm (PST).

You may also submit a request here for order changes, sales assistance, technical support, and questions regarding parts availability. Please allow up to 72 hours for a response from our friendly SONDORS Customer Service Team.


Looking for assembly or other instructions? Visit our video library here.

Looking for additional help?

For other customer service items please start with our Frequently Asked Questions below.

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Harness the collective power and experience of nearly 10,000 SONDORS owners in the official SONDORS Owner Group. While of no direct affiliation with SONDORS Inc., this is a group of bona fide SONDORS owners, providing a great way to connect and collaborate with SONDORS lovers from around the world. Join their Facebook group here